Systems and methods for visual presentation and se

专利名称：Systems and methods for visual

presentation and selection of IVR menu

发明人：Tal Lavian,Zvi Or-Bach申请号：US13410321申请日：20120302公开号：US08731148B1公开日：20140520

专利附图：

摘要：Embodiments of the invention provide a system for enhancing user interactionwith Interactive Voice Response (IVR) destinations, the system comprising: a processor;and a memory coupled to the processor, the memory comprising: data encoding a

database, the database comprising a list of telephone numbers associated with one ormore destinations implementing an IVR; instructions executable by the processor forautomatically communicating with at least one user; and instructions executable by theprocessor to pull at least one menu from the database and display the menu to the atleast one user, wherein the menu is associated with a telephone number dialed by the atleast one user, and wherein the menu comprises at least one icon.

申请人：Tal Lavian,Zvi Or-Bach

地址：Sunnyvale CA US,San Jose CA US

国籍：US,US

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