专利名称：A NETWORK-BASED TELEPHONE SYSTEM
HAVING INTERACTIVE CAPABILITIES
发明人：AKMAN, Aaron, Arthur,DONNELLY, Patrick,
James,HOLLENBACH, Steven, Andrew,KRET,Michael, Anthony
申请号：EP95908148.0申请日：19950130公开号：EP0742980A1公开日：19961120
摘要：A method and system for providing interactive capabilities in a network-basedtelephone system 100 a service control point (SCP) 102 for accessing a call processingrecord (CPR) and having an intelligent peripheral (IP) 104 for providing an intelligentinterface between a caller 112 and the SCP 102. The IP 104 communicates with the SCP102 through a peripheral interface (PI) 128. External systems 106 are accessed by SCP 102through a generic data interface (GDI) 124 to obtain customer data. The GDI 124 keepstrack of the data stored in the various external systems 106. Upon receiving a request fordata, GDI 124 forms sub-requests, routes the sub-requests to the appropriate externalsystems 106, and returns a message containing the requested data.
申请人：BELL COMMUNICATIONS RESEARCH, INC.
地址：290 West Mt. Pleasant Avenue Livingston, New Jersey 07039-2729 US
国籍：US
代理机构：Dubois-Chabert, Guy, et al
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